Q&A
🟨Grade T - Yellow Label:
Indulge in the rich, rich flavor of our Braised Winter Melon.
a must for winter melon lovers!
🟥Grade A - Red Label:
Enjoy a light and refreshing taste, perfect for any occasion.
Or mix the two to customize your drink for a unique flavor experience.
The ratio of winter melon tea brick to water is 1:8
1 winter melon tea brick; 8 water
Example: 500g winter melon brick with 4,000c.c water
The ratio of winter melon syrup is 1:1
1 winter melon tea brick; 1 water
How to Cook Winter Melon Concentrate?
To maintain the best quality, store winter melon tea bricks in a cool, dry place away from direct sunlight.
With proper storage, they can last up to a year.
How to Store Winter Melon Tea Bricks?
Please refrigerate cooked winter melon tea and consume within 3 days for the best taste.
The condition of winter melon tea can be determined by its appearance and taste.
Look for signs of sediment or a thick consistency.
If it tastes sour or has an unusual odor, it has likely gone bad.
Boil black sugar and cold water in a 1:1 ratio until the sugar is completely dissolved.
Turn off the heat and let it cool before refrigerating.
HERJYI's rock candy is now made without cotton threads, ensuring a pure and high-quality product.
You can use it with peace of mind.
A commercial invoice will be automatically generated for all international orders.
For purchases made on the HeJi website, consumers are entitled to a 7-day consideration period as stipulated in the Consumer Protection Law.
Please note that this is not a trial period.
Returned products must be in brand-new condition with complete packaging. For overseas orders, returns or exchanges are not accepted unless there is a product defect.
- If you find any defects or damages upon receiving your order, please contact our customer service immediately via our official Line account: @152wmbli.
Please provide the following information:
Name:
Phone number:
Order number:
Description of the product condition:
Photos of the damaged product:
Our service hours are Monday to Friday, 9:00 AM to 5:00 PM (closed for lunch from 12:00 PM to 1:00 PM).
We are closed on weekends and public holidays. - Please note that we cannot accept returns or exchanges for food items that have been opened, consumed, or damaged due to improper storage.
- Please provide your order number and name to our official Line account: @152wmbli.
Our customer service representative will assist you immediately. - If you need to modify your order, please place a new order and note "Cancel the previous order" in the order remarks.
Please contact our customer service directly at @152wmbli for international shipping rates on overseas orders.
Please allow 3-10 business days for order processing and shipping.
